The NDPC is a DHS/FEMA training partner providing high-quality training to emergency responders throughout the United States and its territories under DHS/FEMA's Homeland Security National Training Program Cooperative Agreement. Preparedness is a shared, national responsibility requiring our active participation to prepare America to address its threats.

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Course Details

Crisis Leadership and Decision Making
NTED Course Number MGT-340
Length 4.00 hours
Delivery Mobile (Non-Resident)
Level Management and Planning
Continuing Education Credits 0.40
This seminar is an executive-level presentation for the nation's senior officials at the city, county, regional, territory, tribal, and state levels. Seminar participants will discuss the strategic- and executive-level issues and challenges related to preparing for, responding to, and recovering from a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons learned from past natural and human-made disasters.

The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the U.S. Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Presidential Policy Directive-8 (PPD-8) and subsequent documents and policies, such as the National Preparedness System, the National Preparedness Goal, the National Planning Frameworks, the supporting mission areas, and core capabilities.

This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official's perspective. The 4-hour seminar uses the case study to frame discussions on ways to overcome challenges in planning, decision making, crisis communications and recovery associated with a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response.
- Explain the importance of having plans in place that are adequate, feasible, adaptable, and all-hazards based.
- Identify the roles and responsibilities of senior officials in the event of a disaster or emergency.
- Examine the importance of rapid and accurate communication/information flow as a pivotal function of leadership in a crisis.
- Understand the roles, responsibilities, resources and associated structure, leadership, and planning necessary for effective recovery.
- Develop an action plan to capitalize on the lessons learned from the case study by relating them to the local jurisdiction.
NTED Prerequisites
Other Prerequisites
In order to effectively participate in the seminar discussion, all attendees should read the case study prior to attending the seminar.
Target Audience
Emergency Management, Emergency Medical Services, Fire Service, Governmental Administrative, Healthcare, Hazardous Materials, Law Enforcement, Other, Public Health, Public Safety Communications, Private Sector / Corporate Security and Safety Professionals, Public Works, Transportation Security
Mission Areas and Core Capabilities
Respond   -  Planning
Mitigate  -  Operational Coordination
Mitigate  -  Planning
Mitigate  -  Public Information and Warning
Recover   -  Operational Coordination
Recover   -  Planning
Recover   -  Public Information and Warning
Respond   -  Operational Coordination
Respond   -  Public Information and Warning
Respond   -  Situational Assessment
Training Certificate
Training Partner's Certificate of Completion
Contact Information
MGT-340 Crisis Leadership and Decision Making
Steve Keim

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